How It Works
A documented process from vehicle selection to delivery
MKIL AUTO uses a clear transaction process designed to keep the vehicle, customer information, payment structure and delivery conditions consistent from the first inquiry through the final documents.
Every transaction is reviewed individually. Important details are confirmed in writing, and the customer has an opportunity to review the applicable documents before completing the purchase.
The process
Six stages, each confirmed before the next
- 01
Find the Right Vehicle
Browse cars, trucks, RVs and classic cars available through MKIL AUTO. Each listing includes the known specifications, photographs, price, stock number and availability status.
If a vehicle is marked Coming Soon, Reserved or Sold, that status should be treated accordingly. Availability remains subject to prior sale until the reservation requirements are completed.
Actions
- Review photographs
- Compare specifications
- Note the stock number
- Check public availability
- Request clarification when needed
- 02
Request the Complete Details
Contact the sales team using the vehicle inquiry form, telephone number or official MKIL email address. Your inquiry is connected to the selected vehicle so the team can respond with the relevant information.
For eligible cars, the CARFAX report can be accessed after email verification. The full VIN may also be supplied to a verified prospective buyer where appropriate.
Actions
- Verify your email
- Request vehicle history
- Request the full VIN
- Confirm title or warranty information
- Ask about included equipment
- 03
Choose the Transaction Structure
Tell us whether you intend to purchase with full payment, use an agreed deposit and balance, request financing or explore an available lease.
The exact structure depends on the selected vehicle, customer eligibility, delivery destination and applicable financial-partner requirements.
Options
- Full payment
- Deposit and remaining balance
- Financing through an independent partner
- Leasing when available
- Trade-in consideration where applicable
- 04
Review the Written Offer
MKIL prepares the applicable quotation or transaction summary. It identifies the vehicle, price, deposit or down payment, remaining balance, delivery conditions and other transaction-specific information.
Customers should review names, addresses, vehicle information, VIN, amounts and payment instructions before proceeding.
Review checklist
- Correct buyer information
- Correct vehicle and VIN
- Correct price
- Correct deposit
- Correct financing structure
- Correct delivery address
- Correct payment instructions
- 05
Reserve and Complete the Documents
A deposit or other reservation requirement may apply. The exact amount, reservation period and refund conditions are confirmed in writing before payment.
The vehicle is considered reserved only after MKIL confirms that all applicable reservation requirements have been completed.
Good to know
- Deposit may be fixed or percentage-based
- Conditions vary by transaction
- Deposit normally applies toward purchase
- Payment proof may be required
- Signed documents may be required
- Reservations are confirmed in writing
- 06
Pickup or Delivery
After the required funds and documents are confirmed, MKIL coordinates the agreed pickup or delivery process. Delivery may be arranged to an approved residential or commercial address.
Timing and cost depend on the vehicle, destination, access conditions and carrier scheduling. Final arrangements are confirmed before dispatch.
Includes
- Delivery address verification
- Delivery contact
- Carrier coordination
- Vehicle handover
- Documentation provided
- Customer acceptance
Listing status
What “Available,” “Coming Soon,” “Reserved” and “Sold” mean
The vehicle may be discussed and purchased, subject to prior sale. An inquiry alone does not reserve it.
The vehicle is being prepared for listing, documentation or availability. Customers may request information, but final timing must be confirmed.
The applicable reservation conditions have been completed for another transaction. Customers may contact MKIL regarding changes in availability.
The transaction has been completed or the vehicle is no longer available.
Reservations
How vehicle reservations work
A reservation temporarily removes or limits the vehicle's availability while the agreed transaction steps are completed. Because vehicle prices and transactions differ, MKIL does not apply one universal reservation amount to every vehicle.
- Exact amount is provided in writing
- Amount can be fixed, percentage-based or another agreed structure
- Reservation duration is transaction-specific
- Refund terms are transaction-specific
- Deposit is credited toward the completed purchase when applicable
- Verbal discussions do not replace written terms
Paperwork
Documents you may receive
Vehicle Quotation
The vehicle, price and itemized charges offered for your transaction.
Reservation Agreement
Reservation amount, period and refund conditions for the selected vehicle.
Deposit Invoice
The official request for the agreed deposit with payment reference.
Deposit Receipt
Confirmation that the deposit was received and credited.
Pro Forma Invoice
A preliminary statement of the amounts due before completion.
Vehicle Purchase Agreement
The binding terms of sale between the buyer and MKIL AUTO.
Settlement Appendix
Final reconciliation of price, deposit, credits and balance.
Final Invoice
The completed sale amount and payments applied.
Financing documents
Issued by the applicable creditor when financing is used — not by MKIL.
Odometer Disclosure
The federally required mileage statement where applicable.
Warranty or “As Is” acknowledgment
States whether any warranty applies to the vehicle.
Buyers Guide
The FTC window form, where applicable to the vehicle.
Delivery Agreement
Destination, contact, timing and handover conditions.
Vehicle Acceptance Form
Your confirmation of receipt and condition at handover.
The exact document package depends on whether the transaction is cash, financed or leased and on the applicable vehicle and jurisdiction.
Always verify payment instructions
Payment instructions are valid only when included in an official transaction document generated by MKIL AUTO. MKIL AUTO does not change banking instructions solely through an informal email message.
If you receive different instructions, a new beneficiary, an unexpected account or an urgent request to redirect funds, stop and call +1 (224) 249-3767 before transferring money.
- Verify the invoice number
- Verify the stock number
- Verify the beneficiary
- Verify the payment reference
- Keep proof of payment
- Do not rely on forwarded instructions
Your part
Customer responsibilities
A smooth transaction depends on accurate information on both sides. Before you sign or pay, please make sure that:
You review all documents
You provide accurate information
The delivery location is accessible
Insurance is arranged when required
Payment deadlines are met
You inspect the vehicle information
You keep copies of signed documents
You notify MKIL of errors before signing
FAQ
Questions about the process
Start with the vehicle
Browse the current inventory, select the vehicle you are considering and use its stock number when contacting the sales team. We will explain the applicable process for that specific transaction.